Survey:Social Media Survey (Nov 07)
Client:Microsoft UK

Date ranges:All dates (Social Media Survey (Nov 07))
Available dates: No restriction (all to Nov 23rd 2007 16:36)
First collection: Nov 21st 2007 11:00
Last collection: Nov 23rd 2007 16:07
Responses collected in period: 393
Average collection rate: 7.4 per hour (177.6 per day)

Which of the following networking/socialising websites do you visit/use whilst you are at work? Please tick all that apply

YesNo
FaceBook36.90%63.10%
MySpace12.72%87.28%
Bebo5.85%94.15%
Faceparty1.02%98.98%
HI50.51%99.49%
Twitter1.27%98.73%
Friendster0.51%99.49%
Xanga0.25%99.75%
Linked In16.03%83.97%
Flickr7.89%92.11%
WAYN (Where Are You Now)1.53%98.47%
Windows Live Spaces8.91%91.09%
Friends Reunited14.50%85.50%
Other social media/networking site4.83%95.17%
I have never visited any of these sites while at work37.66%62.34%
I do not work1.53%98.47%
n = 393 [each row]
Data graph

If Other: Which of the following networking/socialising websites do you visit/use whilst you are at work?

From Question: If 'Other', please specify:

Pownce.ItToolbox.Youtube, GameFAQs.Nfluk.com.
All social websites are banned as they waste time.Hyves.My own blog - http:/www.markwilson.co.uk/blog/.Http:/www.deviantart.com.
Jaiku, my blog.Last.fm.UpMyStreet.Del.icio.us & orkut.
LinkedIn.No.Linkedin.Www.saneorinsane.com.

How often do you tend to visit these sites at work?

#
Tend to stay connected throughout the working day4.17%
Several times a day7.50%
2-3 times a day11.67%
Once a day11.67%
Every few days22.92%
Weekly12.08%
Fortnightly5.83%
Monthly7.92%
Less than monthly16.25%
n = 240
Data graph

Which of the following do you agree with or have you experienced? Please tick all that apply

YesNo
My social life has benefited from using online networking sites32.92%67.08%
I have made new business contacts through online networking sites22.08%77.92%
I have won new business through using online networking communities2.50%97.50%
I have expanded my social network through online networking sites30.42%69.58%
I can express myself using online networking sites21.25%78.75%
Online networking sites have given me more confidence using the internet/my computer2.50%97.50%
Online networking sites have helped me to plan my socialising17.50%82.50%
I have found old friends/colleagues through online networking communities67.92%32.08%
None of the above16.25%83.75%
n = 240 [each row]
Data graph

Thinking about your online networking behaviour, which of the following have you done? Please tick all that apply

YesNo
Downloaded a game/quiz to play without checking it is safe/secure16.25%83.75%
Sent a game/application to friends/colleagues without checking it out first9.58%90.42%
Sent messages to old acquaintances73.33%26.67%
Replied to messages from people you are not familiar with21.67%78.33%
Accepted an invitation from someone not known to you8.75%91.25%
Joined a network (eg London, I love beer) without knowing all the members42.50%57.50%
Sent/received a virtual ‘drink’ to/from someone21.25%78.75%
Invited friends to join networks/groups that include people you/they may not know25.83%74.17%
Traded something on a virtual marketplace11.67%88.33%
None of the above13.33%86.67%
n = 240 [each row]
Data graph

Thinking about your own profile or identity on a social/business networking site, which of the following have you done?

YesNo
Included details about my employer or clients29.17%70.83%
Included personal details about where I live26.67%73.33%
Included details about my date of birth36.25%63.75%
Included personal details about my family/friends15.00%85.00%
Posted/shared photos of friends/family without their prior permission29.58%70.42%
Allowed strangers to view my profile because I haven’t placed restrictions on it25.42%74.58%
None of the above29.58%70.42%
n = 240 [each row]
Data graph

Have you experienced any negative impacts from using social media/online networking communities? Please tick all that apply

YesNo
Yes – Unwanted invitations30.42%69.58%
Yes – Strangers contacting me/viewing my personal details11.67%88.33%
Yes – Downloading tools/applications that have caused IT problems4.17%95.83%
Yes – Other4.58%95.42%
No, I have not60.83%39.17%
n = 240 [each row]
Data graph

If Other: Have you experienced any negative impacts from using social media/online networking communities?

From Question: If 'Other', please specify:

How 3rd party developers will use my data, .Excessive bandwidth usage on personal web space used to hotlink images.Employment Agencies contacting me as though introduced by a colleague.You will be made redundant.
Facebook 'spam' invites to apps.Users are consuming a massive amount of bandwidth on these sites and exposing us to data identity issues.Head hunters.There's a strong element of intrusion throughout.
"Partners" acquiring my email address and spamming me.Misuse by members of staff.

From the following list which do you think applies to your department/company’s approach to managing social media tools? Please tick all that apply

YesNo
We don’t monitor how much time is spent on online networking/socialising sites44.58%55.42%
We don't care if users are on online networking/socialising sites11.25%88.75%
We give users good advice on how to network/socialise online safely & securely18.33%81.67%
We try to discourage users from using networking/socialising sites27.08%72.92%
We ban/block/restrict users from networking/socialising sites30.00%70.00%
None of the above4.17%95.83%
n = 240 [each row]
Data graph

In relation to social media/networking sites, what do you think best describes the view of your department?

#
We believe they improve productivity7.14%
We believe they make no difference to productivity40.76%
We believe they reduce productivity52.10%
n = 238
Data graph

Now, thinking about other impacts & effects of social media/networking sites, which reflect the views of your department? Please tick all that apply

YesNo
We believe they positively impact company culture17.08%82.92%
We have concerns over their security61.25%38.75%
We believe they help users understand the value technology can bring to their working lives14.17%85.83%
We have concerns over improper use at work71.67%28.33%
We think they’re just a passing fad19.58%80.42%
We have no view/concerns8.75%91.25%
n = 240 [each row]
Data graph

Have you personally experienced any examples of security related issues stemming from the use of Social Networking/web 2.0 technologies at work?

#
Yes4.60%
No95.40%
n = 239
Data graph

Please give some brief details of the issue/issues:

I work for a UK goverment approved ethical hacking company, we use the sites listed on the 1st/2nd page to assist us in our social engineering exercises.

Staff expressing negative opinions online about their employer, joining inappropriate groups or giving away too much personal information.

Transfer of restricted company information.

Files transfered containing trojan and potentially offensive material.

Used to access "inappropriate content".

Excessive bandwidth useage from streaming media off social sites (youtube mainly). Spyware and malware impacts even on Vista machines.

Schools have a terrible time with kids using them to bully other kids or teachers. but that isn't the website fault its the parents and teachers.

-Passing of infected files. -Web hijack -Identity theft and fraud -Phishing scams.

Having blocked one or two sites the number of proxy servers visited rose dramatically to bypass the filters that were put in place.

Some times they are blocked.

Identity theft.


Would you be happy to be contacted again, for further research, following the results of this survey?(Please note that any details you provide us with will NOT be used for any other purposes and will remain fully covered by our privacy policy.)

From Question: Would you be happy to be contacted again, for further research, following the results of this survey?(Please note that any details you provide us with will NOT be used for any other purposes and will remain fully covered by our privacy policy.)

#
Yes55.83%
No44.17%
n = 240
Data graph

Would you like to be entered into our free prize draw to win an Xbox 360 Elite Console? (Prize draw terms and conditions)

From Question: Would you like to be entered into our free prize draw to win an Xbox 360 Elite Console? (Prize draw terms and conditions)

#
Yes95.42%
No4.58%
n = 240
Data graph